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Want to find out more about an apartment? Schedule a Private Tour? Apply today? Let us help you to enjoy your next home!

Frequently Asked Questions


As soon as you know that you're going to move, let us know! We'll start to send you information on apartments that meet your criteria and move-in date. If you anticipate your move-in date is less than 30 days, rest assured we'll be able to help match you with the perfect apartment.


We have 3 leasing offices, one in each of our neighborhoods. You can find our leasing agents at the following locations:

Chicago
1350 E. 53rd Street
Chicago, IL 60615
Open Monday - Friday 8 a.m. - 8 p.m., Saturday 9 a.m. - 5 p.m., Sunday 11 a.m. - 5 p.m.

Kansas City
350 E. Armour Boulevard
Kansas City, MO 64111
Open Monday - Friday 9 a.m. - 6 p.m., Saturday 10 a.m. - 5 p.m., and Sunday 11 a.m. - 4 p.m.

St. Louis
Parc Frontenac
40 N. Kingshighway Blvd
St. Louis, MO 63108
Open Monday - Friday 8 a.m. - 5 p.m., Saturday 10 a.m. - 4 p.m., and Sunday 12 p.m. - 5 p.m.


There are several ways to make an appointment with a leasing agent:

Call us:
Chicago (312)-755-2771
Kansas City (816)-754-9463
St. Louis (314)-441-7774

Email us:
Chicago leasing@macapartments.com
Kansas City live@macapartments.com
St. Louis rent@macapartments.com

Schedule an appointment online.


We know that searching for an apartment can be stressful, so we've made the application process as simple as possible. Once you've found an apartment you'd like to rent on our website, click the Apply Today button and complete the form. After you've been pre-approved, you'll receive an email with a secure link to finish the online application & submit your digital signature.


Mac Properties does not require security deposits for apartments.


Yes, short-term leases are available. Please contact our leasing office for details.


We have furnished apartments available in Chicago only.


Pets are welcomed members of our apartment community and are allowed in most rental buildings. Please note that there are restrictions of certain dog breeds & monthly pet fees will apply.


You can find information about neighborhood schools at greatschools.org


Within 24 hours of your application submission, you will receive a phone call from a member of our leasing staff.


A leasing professional will connect with you so that you can sign your lease and pay any administrative fees. You'll also have the opportunity to schedule an appointment to pick up the keys to your new apartment.


Acceptance criteria vary from building to building. Contact our leasing office to review your application.


All of our neighborhoods are serviced by excellent public transportation options. Please see the links below for your city.

Chicago
www.transitchicago.com

Kansas City
www.kcata.org

St. Louis
www.metrostlouis.org


To pay your rent, log on to the Resident Portal and click on the Pay Rent Online button.


There are a few ways to submit a maintenance request:

Log on to the Resident Portal and click on the New Service Request button.

Call us:
Chicago (773) 548-5077
Kansas City (816)-754-9463
St. Louis (314) 485-2429

Email us directly at: service@macapartments.com


Yes. Please call our leasing office to modify your lease.


We offer 24/7 emergency service. Call us at the numbers below, and we'll dispatch a member of our maintenance staff to your apartment. Please note a lock-out fee may apply to any requests made after business hours.

Chicago (773) 548-5077
Kansas City (816) 931-2108
St. Louis (314) 485-2429


Our resident referral program is a great way for you to have a hand in developing your community. Visit our Refer a Friend page in the Resident Portal and fill out the form. We'll contact your friend & if they rent an apartment you'll receive a $200 rent credit.


Parking is available on a first-come, first-served basis in specific buildings and lots. Please call the main office in your city for details.

Call

Call 1-312-663-8120

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