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Position: Maintenance Technician II
Location: Kansas City, MO
Direct
Reporting: Building
Engineer
Overall
Responsibility:
The Maintenance Technician II is attentive
to MAC Property Management’s goals relative to resident
satisfaction and resident retention. The Maintenance
Technician II is responsible for executing maintenance requests by
diagnosing problems and making repairs in order to maintain the
physical condition of the community according to operating and
safety standards and to ensure the service requests and repairs are
made in a timely manner.
Essential
Functions:
·
Diagnose and perform minor and
routine maintenance/repair involving apartment turnover on a daily
basis
·
Electrical and plumbing repair
including rodding sewer lines
·
HVAC Domestic water systems (proper
certification may be required for some repairs)
·
Appliances (when
applicable)
·
Tile, Carpet, wood
flooring
·
Interior/Exterior lights, ceiling
fans
·
Fireplaces
·
Gas fixtures and appliances (when
applicable)
·
Shutters, doors, cabinets, windows,
sliding glass doors, boiler, gas and electric
·
Door locks, P.O. Boxes repining and
locks
·
Security systems, fire protection
equipment, entry systems, emergency power systems
·
Walls – drywall and plaster
repair
·
Finish carpentry and hardware
installation
·
Waste management repairs (chutes,
compactors)
·
Complete assigned service requests
and repairs consistent with company operating and equipment/supply
standards and in a timely manner.
·
Assist with organizing and
prioritizing service requests and general maintenance
tasks.
·
Ensure vacant apartment homes are
rent-ready in a timely manner. Perform make ready work as
required
·
Maintain company customer service
standards. Respond to resident requests and work with resident
to minimize/resolve problems and complaints. Follow through to
ensure work is completed to residents’ satisfaction.
·
Inspect vacated apartments and
complete make-ready checklists. Inform Service Director of
needed services and repairs. Routinely perform duties to
restore apartments to “market ready” status. Re-inspect vacant
apartments after make-ready operations have completed to determine
quality of work performance.
·
Maintain accurate records regarding
service requests received and completed apartment make-ready status
work in progress, etc.
·
Constantly be aware of the condition
of physical property throughout the community and immediately
report unsafe conditions (i.e. broken gates leading to pools,
broken steps, open holes, broken/burned out exterior
lights).
·
Report all major repairs and
requisitions to the Service Director prior to any expenditure of
funds. Maintain adequate inventory of spare parts and
maintenance materials to handle most common repairs and
situations.
·
Identify all utility meter cut-offs,
apartment and fixture cut-offs, sewer clean outs, and prepare maps
indicating same schedule and perform routine preventive maintenance
on all make ready apartments. Inspect and maintain all tools
in excellent condition.
·
Apply all applicable MAC Property
Management policies and procedures such as, but not limited to
company operating and safety standards. Promote safe work
practices among on-site staff.
·
Ensure compliance with all federal,
state and local laws, specifically Fair Housing
regulations.
·
Respond timely to all On-Call
emergency requests. Weekend and after hours overtime
required.
Qualifications:
·
High school diploma or equivalent
(GED) preferred.
·
1 Year of experience in property
management maintenance performing the duties associated with a
maintenance Technician I
·
Ability to read and write English as
demonstrated by clear and concise written and verbal
communications, the ability to read maintenance tickets and the
ability to read and understand labels on containers of cleaning and
chemical supplies
·
Ability to perform basic arithmetic
skills such as measurement, addition, subtraction, multiplication
and division in order to do basic calculations and analysis such as
estimating, determining averages and percentages, and
totals.
·
Ability to occasionally operate
general office equipment such as, but not limited to, personal
computer, telephone, photocopying machine, facsimile machine and
postage machine.
·
Ability to frequently use general
maintenance tools, supplies and equipment such as, but not limited
to, hand tools, pressure washers, blowers, paint equipments, pool
chemicals, snow and ice removal equipment, ladders, landscaping
equipment, sandblasters, and safety equipment.
·
Ability to frequently handle and use
chemicals and general cleaning supplies.
·
Ability to frequently operate
motorized vehicles such as, but not limited to, a car, truck, van
or golf cart.
·
Ability to frequently stand, walk,
stoop, kneel, crouch or crawl, and climb (stairs, ladders,
etc.)
·
Provide own basic tool and
knowledgeable and skilled in the safe use and maintenance of the
following tools;
o
Hand tools: Various wrenches,
screw drivers, grips, sledge hammer, hammer, snips, post hole
diggers, saws, etc.
o
Power tools: wrenches, grinder,
sander, drill, saws, etc.
o
User-Moved Aids: Wheelbarrows,
dollies, hand trucks, buckets, hoists, jacks, step ladders, full
ladders, double ladders
o
Mechanical equipment: Motors,
pumps, compressors, blowers, electric and hand powered augers,
etc.
Measures of
Success:
·
Service Requests complete within 24
hour period, on call
·
Property inspections based on MAC
Property management standards
·
All apartments turned within 5 days
if applicable
Please submit your resume to Human Resources at: recruiting@macproperties.com.
©2010 MAC Property Management, Inc. All rights reserved.
